FAQ's

How old do you have to be to rent a vehicle and do you have license restrictions?

Renters must be 25 years or older with a valid full driver’s license and good driving record in your country. No Learners Permits, early-stage “Graduated Licenses” or “N” Novice licenses are accepted. There is a license verification check required once the rental is confirmed.

What is your cancellation policy?

The reservation deposit (25% of full trip cost) is non-refundable. If you’ve paid in full and the booking is canceled more than 7 days prior to your rental start date, a partial refund of 75% of the full rental amount (minus fees) will be issued. If you cancel your trip less than 7 days prior to booking start date, a partial refund of 50% of the total rental amount (minus fees) will be issued.

What if I have mechanical issues?

In the event of any mechanical issues you may have, please, contact Nomadic Rigs immediately. We will provide you the best support we can to solve it out and get you back on the road.

Where can I drive my rental and camp?

You are free to travel within Canada and the continental USA including Alaska. We can recommend some wild camping or boondocking areas but also keeping to the recreational, private, provincial or national campsites across the continent.

Are there any mileage restrictions?

Before your trip, hit up Google Maps to get an idea of how many km's you'll be travelling. You get 150km (or 120 miles) per day included with the vehicle, but if you think you'll exceed that, you should evaluate beforehand if you'll need to purchase additional mileage packs. These need to be added at the time of booking and Nomadic Rigs would calculate any overages once the vehicle is returned which would be added to the final invoice.

Can I go off roading?

While our campers are very suitable for rugged terrain and exploring more remote areas, driving off-road is still at your own risk. The insurance policy options do not cover accidents that occur when driving off maintained roads. This includes rock crawling, dune driving and moderate-to-difficult 4x4 trails. If you travel into a restricted area and get stuck or encounter a maintenance issue you are responsible for any expenses related to the damage (vehicle, tires, and windshield, etc,), as well as towing charges and any additional expenses related to getting the rental vehicle back onto paved roads. Please contact us if you have any questions about where you can or cannot travel.

What is off-season vs. high-season?

Off-season rates: Oct 1 - Apr 30

High-season rates: May 1 - Sept 30

Can I smoke in the vehicle or camper?

No smoking is allowed in the camper or truck. Smoke odours in returned vehicle will result in additional fees $500.

Are pets allowed?

Each vehicle is cleaned from top to bottom. We allow one dog to ride along and ask that the cleanliness of the vehicle be respected. If this is abused an excess cleaning fee of $100 will be applied.

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